Kernels Food Hall Announces New Parking Policy After Customer Feedback
In the heart of Knoxville, Kern’s Food Hall has recently made waves with an important change to its parking policy that reflects a commitment to customer satisfaction. Just weeks after announcing a controversial plan to charge for parking after two hours, the popular food destination decided to hit the brakes on that proposal, opting instead for a more customer-friendly validation system.
What’s Changed?
Originally, the parking plan intended to impose fees after two hours of free parking. But as it turns out, many food hall patrons didn’t welcome the idea with open arms. Concerns flooded social media, especially as the first Tennessee football game approached, and the feedback was loud and clear. Customers expressed their dissatisfaction, convincing the management team at Kern’s that a reconsideration was necessary.
On September 20, Kern’s unveiled a revamped parking policy that retains the charm of free parking for up to two hours. If you find yourself enjoying the fantastic culinary options at the hall and linger on for even a moment longer, you’ll be happy to know that even after the two-hour mark, customers can still benefit from the new validation system. So, here’s how it works:
The New Validation System
If you spend time at the food hall and purchase something, simply scan a QR code available from the vendors to receive parking validation. This allows you to enjoy up to 12 hours of free parking! How great is that?
If your visit exceeds the two-hour limit but remains under four hours, the parking fee is a reasonable $5—again, provided you’ve made a purchase inside the Food Hall. For those who might find themselves hanging around for longer (up to 12 hours), without validation, you’d be looking at a $10 fee. But the good news is, with that simple scan, you don’t have to worry about extra charges!
Parking Made Simple
To make things even easier for drivers, Kern’s has teamed up with Metropolis, a parking management company that revolutionizes how we park. When you arrive, you’ll be directed to scan the QR code in the parking lot, presenting you with a quick sign-up process with Metropolis. Their system uses smart cameras that efficiently check your license plate when entering and exiting the lot. This tech-savvy operation allows them to accurately calculate how long you’ve been parked.
Best of all, after your first visit, returning guests will get a neat message when they next enter the parking area, eliminating any need to scan for a QR code again. All you’ve got to do is park, enjoy your meal, and drive away hassle-free!
A Response to Community Input
Kern’s Food Hall’s decision to change the parking policy indicates a strong willingness to meet community needs. The management has shown how important customer feedback is and understand that people want to enjoy a relaxed dining experience without the worry of looming parking charges after just two hours. This thoughtful approach may help Kern’s continue to enhance its reputation as a go-to spot in South Knoxville.
As we dive deeper into fall and the excitement of football season carries on, guests can now take comfort in knowing that they can enjoy their time at Kern’s without stressing over parking. Whether you’re grabbing a quick bite or spending the day exploring various kitchens, Kern’s Food Hall ensures that your dining experience can be as enjoyable as ever.
So the next time you’re in Knoxville, why not stop by Kern’s to indulge in delicious offerings and worry-free parking? It seems that everyone can leave with a smile!
If you have any questions or need more information about the new parking rules, feel free to reach out and enjoy your visit!
